Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Flockton
GPhC Registration No: 9012511
Last Updated: July 2026

Pharmacy Weight Loss Flockton is a GPhC registered online pharmacy weight loss clinic serving patients in Flockton, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Flockton is the data controller responsible for your personal information. We collect and process your data to provide safe, effective, and regulated pharmacy weight loss services. As a GPhC registered pharmacy (No. 9012511), we are legally obligated to maintain strict standards of data protection and patient confidentiality.

2. Data We Collect

When you use our services, we may collect the following types of personal data:

Identity Data: Full name, date of birth, and gender
Contact Data: Email address, phone number, and delivery address
Health Data: Medical history, current medications, weight, BMI, and other relevant clinical information provided during consultation
Payment Data: Billing details processed securely through our payment provider
Technical Data: IP address, browser type, and website usage information collected automatically

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment through pharmacist review
To dispense and dispatch approved medications, with delivery typically within 1 working day of pharmacist approval
To communicate with you regarding your orders, prescriptions, and treatment progress
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To maintain accurate medical records as required by pharmacy law
To improve our services and website experience

Our legal bases for processing include the performance of a contract, compliance with legal obligations, protection of vital interests, and, where required, your explicit consent for processing special category health data.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

Essential Cookies: Necessary for the website to function correctly
Analytical Cookies: Help us understand website traffic and user behaviour
Functional Cookies: Remember your preferences to improve your experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only in the following circumstances:

Healthcare Providers: Where clinically necessary, such as communicating with your GP
Payment Processors: To securely handle your transactions
Delivery Partners: To dispatch your medication to your address
Regulatory Bodies: Such as the GPhC or NHS, where we are legally required to do so
IT and Security Providers: Who support the operation of our systems under strict data processing agreements

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where legally required. After this period, data is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely and access is restricted to authorised personnel only.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You may also object to certain types of processing or request that we restrict how we use your data. To exercise any of these rights, please contact us directly and we will respond promptly.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Flockton
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.